Quantum StorageCare Gold Support Plan - Zone 2 - 1 Year Extended Service (Uplift) - Service

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

• 24/7 on-site support
• Four-hour target response time for on-site support
• 24/7 multilingual telephone support
• Priority call handling
• 24/7 access to online resources
• Library firmware upgrades
• Concurrent maintenance
• StorageCare® Guardian remote monitoring

• Keeps your system optimally maintained with a predictable total cost of ownership
• Concurrent Maintenance service included to resolve your problems
• On-site support guarantees quick solutions with on-site availability of experts